Repeat Customer Are Good For Business

It really is true what they say. A loyal customer base can make or break your business. I work full-time and have my album business on the side. Some weeks, when work and life get crazy, I don’t get to list as much as I’d like because I run out of day before I run [...]

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Communication Is The Key To Happy Customers

I’m so angry at my son right now. He took my car last night to go to work (his is not running) on the terms that he’d be home by 7:00 am, so I can get my daughter to work and myself to work on time. It’s 8:05 and he won’t be home for at [...]

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Selling crafts on eBay or Etsy? Don’t miss this promotional opportunity!

About a month ago, I sent out an order to a repeat customer (my favorite kind!) While she loved the album as always, this one was a rush order for her, and I made the mistake of throwing the album into a plain plastic bag and just sending it. She was very disappointed that it [...]

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Why You Should Fill Out Your Shop Policies On Etsy

So since I joined indiepublic.com and a couple of other social networking sites, I’ve realized i’m addicted to this social networking thing and the forums. So I was on a forum thread yesterday and then today and Etsy sellers were saying how they have had so much traffic but not as many sales. Now, since [...]

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